Customer care

Privacy disclaimer

Pursuant to art. 13 of EU Regulation 2016/679 of the European Parliament and of the Council (hereafter "GDPR") and in order to make You ("Concerned") fully aware of the processing of your data by Kuccagna Srl ("Owner"), We inform you of the following.


Your personal data will be processed for the following purposes:

1. delivering newsletters for information and promotional purposes of the activities and / or products marketed by the Owner, suggesting functionality, products that may interest you according to your preferences

2. interact with social networks for promotional activities also through the use of cookies (see dedicated section)

3. receive and manage purchase orders, supply of products, process payments and communicate using the contact details provided by you regarding orders, products, services and promotional offers

4. manage site functions to make it suitable for online commerce, analyze performance, correct errors and improve their use and efficiency

5. prevent and verify fraud and abuse in order to protect the security of the site 6. fulfill legal obligations in accounting, tax, health and food safety, trade and consumption

Legal basis of the processing

With reference to the purposes set out in points 1., 2., 4. and 5., the processing of your personal data finds its legal basis in the legitimate interest of the owner to communicate and promote their business activities, including through direct marketing, and to maintain the site and the on-line platform suitable for the e-commerce function as well as in an adequate state of effectiveness and efficiency. With reference to the purposes set out in point 3., the processing of your personal data finds its legal basis in the preliminary activities at the conclusion of the contract and / or in the execution of the contract with you. With reference to the purpose referred to in point 6., the processing of personal data finds its legal basis in the legal obligations that the Data Controller must comply with in order to execute the contract.

Categories of personal data

The data that are processed are those collected from you for the purposes indicated above. They are personal data, addresses and other identification data collected during navigation on the website (see cookies section). The personal data of particular categories indicated in the art. 9 of the GDPR (formerly "sensitive data").

Data retention period

The duration of the conservation will be strictly necessary for the pursuit of the single purposes described above. However, the preservation will not last beyond the possible and legitimate objection to the treatment, without prejudice to the treatment for the legal obligations for which the personal data will be kept for a period of 10 (ten) years. After this deadline the data will be destroyed or made anonymous.

Recipients of the data

The data provided will not be disclosed in any way but may be disclosed to persons who, within the limits of the purposes indicated above and in compliance with express contractual obligations to guarantee data protection, operate under the direct authority of the Data Controller (administrator and workers) employees) or perform activities on behalf of the Data Controller (for example: couriers, online platform services provider, online payment processing, accountant, credit recovery agencies and law firms). In no case will the data be transferred and / or communicated to countries outside the European Union.

Rights of the interested party

Pursuant to articles 15, 16, 17, 18, 20 and 21 of the GDPR, it is the right of the interested party to contact the Data Controller at any time, in order to access their personal data, to obtain rectification, deletion or limitation treatment or to oppose the same, in addition to the right to data portability. Furthermore, in case of violations, the interested party has the right to lodge a complaint against the supervisory authority of the country in which he / she usually lives, works or the place where the alleged violation has occurred.

Data controller

The Data Controller is Kuccagna Srl, Via Guglielmo Marconi, 28 - 26020 Palazzo Pignano (CR). The contact details for information regarding the use of data, the list of Data Processors to which data are communicated in the context of the processing and, possibly, to exercise the rights indicated above as Interested, are: registered office and email:


Cookie Policy

The Cookie consists of a portion of data stored in the device of the User to which this application can access or application of third parties duly authorized, in order to identify the user and improve navigation, or enable certain services. This site (hereinafter Application) uses Cookies, as described below. In which cases and for what purposes do we use cookies and similar technologies?

Registration and authentication

By registering or authenticating the User allows the Application to identify it and give it access to dedicated services. Depending on the following, the registration and authentication services may be provided with the help of third parties. If this happens, this application will be able to access some data stored by the third party service used for registration or identification.

Facebook Authentication (Facebook, Inc.)

Personal Data collected: various types of Data as specified in the privacy policy of the service. Place of processing: USA - Privacy Policy - Opt Out.

Direct registration (This Application)

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Interaction with social networks and external platforms

This type of services allow interactions with social networks, or other external platforms, directly from the pages of this Application. The interactions and information acquired by this Application are in any case subject to the User's privacy settings related to each social network. If an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, the same collect traffic data relating to the pages in which it is installed.


Personal Data collected: Cookies and Usage Data.

Place of processing: USA - Privacy policy

MailChimp (The Rocket Science Group, LLC.)

MailChimp is an address management and email message service provided by The Rocket Science Group, LLC.

Personal Data collected: email.

Place of processing: USA - Privacy Policy


This type of services allow you to use the User Data for commercial communication purposes in various forms of advertising, such as the banner, also in relation to the User's interests. This does not mean that all Personal Data is used for this purpose. Data and conditions of use are indicated below.

Google AdSense (Google)

Personal Data collected: Cookies and Usage Data.

Place of processing: USA - Privacy Policy

Access statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior. Google Analytics (Google Inc.)

Personal Data collected: Cookies and Usage Data. Place of processing: USA - Privacy Policy - Opt Out.